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A journey to world class performance always has an obstacles and challenges, therefore, collaboration from all management level including stakeholder needs to be created. The quality management model of Malcolm Baldrige Criteria for Performance Excellence (MBCfPE) has concept and procedure to help c...

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Bibliographic Details
Main Author: YANUAR ISHAK (NIM 29106312), ANWAR
Format: Theses
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/7255
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Institution: Institut Teknologi Bandung
Language: Indonesia
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