THE INFLUENCE OF HUMAN CAPITAL MANAGEMENT PRACTICES ON EMPLOYEE COMPETENCIES: THE MEDIATING ROLE OF INTERNAL SERVICE QUALITY AND EMPLOYEE DEVELOPMENT CASE STUDY AT BORMA TOSERBA
Borma Dakota is one of the well-known retailers in Bandung also known for their vision of providing the greatest management services for employee welfare and customer satisfaction. However, Borma Dakota Management has problems in providing services to employees due to a lack of management and optimi...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/72939 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |