IMPROVING TWO-WAY INTERACTION IN CSS (CUSTOMER SELF SERVICE) USING AHP (ANALYTICAL HIERARCHY PROCESS) AT PT ADHIMIX PRECAST INDONESIA
Digitalization in Industry 4.0 has become essential in business activities. Covid-19 Pandemic forces most business firms to accelerate digital adoption including the construction industry. The impact of the pandemic has resulted in a physical distancing policy that makes business activities must be...
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| Format: | Theses |
| Language: | Indonesia |
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| Online Access: | https://digilib.itb.ac.id/gdl/view/74608 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |