THE ROLE OF SERVICESCAPE IN INFLUENCING THE PURCHASE INTENTION OF BEAUTY CLINIC CUSTOMERS IN SURABAYA

The number of new beauty clinic brands that have sprung up has made the competition in the beauty clinic industry even more intense. Each clinic is required to compete to become the customer's choice in order to survive. Understanding customer behavior in the physical evidence evaluation stage...

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Bibliographic Details
Main Author: Nafiah, Dzikra
Format: Final Project
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/74631
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Institution: Institut Teknologi Bandung
Language: Indonesia