THE EFFECT OF MOBILE ELECTRONICS WORD OF MOUTH (MWOM) THROUGH WHATSAPP PLATFORM TOWARD CUSTOMERS PURCHASE INTENTION: A CASE STUDY OF SYFO

The rapid growth of technology has transformed conventional word of mouth (WOM) into Electronic Word of Mouth (eWOM). EWOM on mobile devices is known as Electronic Word of Mouth Mobile Messaging Application (MWOM), such as WhatsApp, Facebook Messenger, Line, and WeChat. Many researchers assess the e...

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Bibliographic Details
Main Author: Salsabila, Itsna
Format: Final Project
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/75679
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Institution: Institut Teknologi Bandung
Language: Indonesia