PROPOSED RELATIONSHIP MARKETING STRATEGY FOR USED CAR DEALER (CASE STUDY OF ABC SHOWROOM)

Indonesia has been one of Southeast Asia's largest used car markets. Approximately 2.5-3 million used cars are sold annually. The increased competition in the automotive industry has heightened the emphasis on improving customer relationships. ABC Showroom (pseudonym) is a local used car d...

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Bibliographic Details
Main Author: Anne
Format: Theses
Language:Indonesia
Subjects:
Online Access:https://digilib.itb.ac.id/gdl/view/75872
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Institution: Institut Teknologi Bandung
Language: Indonesia