PERANCANGAN MODEL ANALISIS SENTIMEN LAYANAN LOKET.COM DI TWITTER DENGAN METODE TEXT MINING

Loket.com is an e-commerce company providing online ticket sales services that experienced growth in 2023 due to the resumption of events post the Covid-19 pandemic. To facilitate continuous improvement in their business processes, Loket.com requires information about customer satisfaction levels...

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Bibliographic Details
Main Author: Hanendya Ega Cristi K, Nicolaus
Format: Final Project
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/77726
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Institution: Institut Teknologi Bandung
Language: Indonesia