THE INFLUENCE OF SERVICE QUALITY, AMENITIES, AND VALUE ON CUSTOMER SATISFACTION AND CUSTOMER LOYALTY AT BOBOCABIN CIKOLE BANDUNG
Although Indonesia's hotel industries have made an outstanding recovery, the developing glamping sector has specific challenges, including inadequate infrastructure and limited access to glamping locations, which hinder exceptional customer experience. This study aims to address this issue by e...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/83471 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |