HOW BOYCOTT PARTICIPATION OF CUSTOMERS IN INDONESIA INFLUENCE THE BRAND IMAGE AND PURCHASE DECISION OF MCDONALD AND STARBUCKS

This study investigates the impact of consumer boycott participation on the brand image and purchase decisions of McDonald's and Starbucks in Indonesia, driven by their perceived support for Israel during the Israel-Hamas conflict. Utilizing a sample of 284 respondents (178 for McDonald’s and 1...

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Bibliographic Details
Main Author: Syauqi, Ahmad
Format: Final Project
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/83824
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Institution: Institut Teknologi Bandung
Language: Indonesia