DECISION MAKING BY PRIORITIZING IMPLEMENTATION OF GEN AI (GENERATIVE ARTIFICIAL INTELLIGENCE) FOR ENHANCING CUSTOMER EXPERIENCE IN PT PLN (PERSERO)
Artificial intelligence (AI), specifically GEN AI, has turbocharged business development processes and services, which drives companies to improve and develop improvements and new business models. A developed business model positively impacts users and researchers, speeds up business processes...
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Main Author: | IFM Pasaribu, Puspa |
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Format: | Theses |
Language: | Indonesia |
Online Access: | https://digilib.itb.ac.id/gdl/view/83996 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |
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