THE RELATIONSHIP BETWEEN KEY FACTORS AND GEN Z EMPLOYEE RETENTION IN INDONESIAN FMCG START-UPS
Both qualitative and quantitative data analysis are used to examine the relationship between important determinants and Gen-Z employee retention rates in the workplace. The study seeks to explore the factors that affect Gen-Z employee retention, particularly in startups. Qualitative interviews...
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Format: | Theses |
Language: | Indonesia |
Online Access: | https://digilib.itb.ac.id/gdl/view/85945 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |
Summary: | Both qualitative and quantitative data analysis are used to examine the relationship
between important determinants and Gen-Z employee retention rates in the workplace.
The study seeks to explore the factors that affect Gen-Z employee retention,
particularly in startups. Qualitative interviews revealed financial needs, strong career
progression expectations, and the negative consequences of extended working hours
on job satisfaction and retention. Descriptive statistics, multiple linear regression, and
t-tests validated the qualitative findings and investigated other retention rate
determinants. Descriptive data analysis used mean, median, standard deviation, and
standard error to summarize the data. Multiple linear regression examined dependentindependent relationships, whereas the Jarque-Bera test checked data normality. GenZ employee retention is driven by financial incentives, work-life balance, and an open
and collaborative workplace culture, according to the survey. Financial gain, complete
employee perks, and feeling financially rewarded were highlighted as important
determinants in employee economic security. Financial factors, along with a supportive
work atmosphere that encourages communication and teamwork, increased Gen-Z job
satisfaction and loyalty. Quantitative and qualitative evidence showed that Gen-Z
retention is driven by financial factors, office settings, and better job offers elsewhere.
Finances had the most impact. Minor problems including an improper employment
system, globalization, and Gen-Z's risk-taking were also noted. Due to the ease of
access to job, salary, and career information, globalization helped Gen-Z employees
make informed employment decisions. Risk-taking daring also affected retention rates.
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Comparison of multiple linear regression findings with and without control variables
revealed retention rate components. Significant variables in the regression equations
were financial gain, employee benefits, feeling monetarily rewarded, promotion
chances, communication, collaboration, and age. Finances, work-life balance, and an
open, collaborative business culture are essential for Gen-Z retention, according to the
survey. The research shows that Gen-Z startup employees are most affected by
financial needs and career progression expectations. Job discontent and turnover can
result from unmet financial or career expectations. Startups must focus employee
financial demands and comprehensive career development initiatives to retain Gen-Z
talent. Research on Gen-Z retention determinants should be longitudinal, according to
the study. Comparative studies between startups and other companies and
intersectional research on gender, socioeconomic background, and cultural diversity
and retention are also recommended. To understand the complex dynamics
underpinning Gen-Z employees' business loyalty, in-depth qualitative study on their
sentiments, expectations, and motives is recommended. This study emphasizes the
importance of financial security, professional advancement, and a supportive work
environment in Gen-Z employee retention. By enhancing Gen-Z employee job
satisfaction and loyalty, firms can boost retention rates.
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