Pengaruh Kualitas Pelayanan Terhadap Loyalitas Pasien Dalam Melakukan Kunjungan Ulang Di Unit Rawat Jalan Rumah Sakit Universitas Airlangga
Consumer loyalty is the one of important key to get success in a business world and that can reduce patient cost more cheaper than get the new consumer, so that the consumer loyalty is the considerable value for institution that give the service. The aimed of this study was to detennine the effect o...
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Main Author: | Cintya Citra Putri Maherdiana, - |
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Format: | Theses and Dissertations NonPeerReviewed |
Language: | English |
Published: |
2014
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Subjects: | |
Online Access: | https://repository.unair.ac.id/120416/1/CINTYA%20CITRA%20PUTRI%20MAHERDIANA%20131211123075.pdf https://repository.unair.ac.id/120416/ http://www.lib.unair.ac.id |
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Institution: | Universitas Airlangga |
Language: | English |
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