DESAIN CUSTOMER RELATIONSHIP MARKETING SEBAGAI UPAYA MENINGKATKAN LOYALITAS PELANGGAN DOKTER DI LABORATORIUM KLINIK GRANOSTIC DIAGNOSTIC CENTER SURABAYA

DESAIN CUSTOMER RELATIONSHIP MARKETING SEBAGAI UPAYA MENINGKATKAN LOYALITAS PELANGGAN DOKTER DI LABORATORIUM KLINIK GRANOSTIC DIAGNOSTIC CENTER SURABAYA

The background of this research due to since 2008 until 2012 the customers‟ Granostic Diagnostic Center Surabaya (read : Patients) recommended by the doctors have declined 60,89 %. The aim of this research is to create the Customer Relationship Marketing (CRM) design to make the loyal...

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Bibliographic Details
Main Author: DEVI TRIYADI, 101044005
Format: Theses and Dissertations NonPeerReviewed
Language:English
Indonesian
Published: 2014
Subjects:
HF5410-5417.5 Marketing. Distribution of products
RA960-1000.5 Medical centers. Hospitals. Dispensaries. Clinics
Online Access:http://repository.unair.ac.id/39415/2/gdlhub-gdl-s2-2015-triyadidev-36677-7.abstr-t.pdf
http://repository.unair.ac.id/39415/1/16.pdf
http://repository.unair.ac.id/39415/
http://lib.unair.ac.id
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Institution: Universitas Airlangga
Language: English
Indonesian

Internet

http://repository.unair.ac.id/39415/2/gdlhub-gdl-s2-2015-triyadidev-36677-7.abstr-t.pdf
http://repository.unair.ac.id/39415/1/16.pdf
http://repository.unair.ac.id/39415/
http://lib.unair.ac.id

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