THE STRATEGIES TO IMPROVE THE QUALITY OF CUSTOMER SERVICE IN PT. ANGKASA PURA I BALI

This final report is the result from the internship program that the writer has done at PT. Angkasa Pura I, Bali. The writer gained her knowledge as a customer service during the internship I Gusti Ngurah Rai Airport from 6th January until 3rd February 2018. Besides learning how to be a customer ser...

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Bibliographic Details
Main Author: Andrea Natasha Edelquinn Francois, 151511813001
Format: Theses and Dissertations NonPeerReviewed
Language:Indonesian
Indonesian
Published: 2018
Subjects:
Online Access:http://repository.unair.ac.id/76594/1/ABSTRACT%281%29.pdf
http://repository.unair.ac.id/76594/2/FV%20DBE%2030%2018%20Fra%20s.pdf
http://repository.unair.ac.id/76594/
http://lib.unair.ac.id
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Institution: Universitas Airlangga
Language: Indonesian
Indonesian