THE STRATEGIES TO IMPROVE THE QUALITY OF CUSTOMER SERVICE IN PT. ANGKASA PURA I BALI
This final report is the result from the internship program that the writer has done at PT. Angkasa Pura I, Bali. The writer gained her knowledge as a customer service during the internship I Gusti Ngurah Rai Airport from 6th January until 3rd February 2018. Besides learning how to be a customer ser...
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Format: | Theses and Dissertations NonPeerReviewed |
Language: | Indonesian Indonesian |
Published: |
2018
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Online Access: | http://repository.unair.ac.id/76594/1/ABSTRACT%281%29.pdf http://repository.unair.ac.id/76594/2/FV%20DBE%2030%2018%20Fra%20s.pdf http://repository.unair.ac.id/76594/ http://lib.unair.ac.id |
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Institution: | Universitas Airlangga |
Language: | Indonesian Indonesian |