Mapping Customers: A Case Study of a University Hospital in Indonesia

Mapping Customers: A Case Study of a University Hospital in Indonesia

Hospitals as health providers seek to understand the customers’ needs concerning the healthcare services. The success of the hospital management depends on how the hospitals meet the customer’s needs by understanding the situation and conditions of the customers, including knowing where the customer...

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Bibliographic Details
Main Authors: Purwaningsih, Nyoman Anita Damayanti, Nasronudin, Thini Nurul Rochmah
Format: Article PeerReviewed
Language:English
English
English
Published: Indian Journal of Public Health Research & Development 2018
Subjects:
R Medicine
RA960-1000.5 Medical centers. Hospitals. Dispensaries. Clinics
Online Access:http://repository.unair.ac.id/92679/1/10%20IJPHRD%20November%202018%20Special%20Issue%20as%20on%2015.11.2018-196-199.pdf
http://repository.unair.ac.id/92679/2/KARYA%20ILMIAH%2010.pdf
http://repository.unair.ac.id/92679/3/10%20Mapping%20Customers_%20A%20Case%20Study%20of%20a%20University%20Hospital%20in%20Indonesia.pdf
http://repository.unair.ac.id/92679/
https://www.ijphrd.com
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Institution: Universitas Airlangga
Language: English
English
English

Internet

http://repository.unair.ac.id/92679/1/10%20IJPHRD%20November%202018%20Special%20Issue%20as%20on%2015.11.2018-196-199.pdf
http://repository.unair.ac.id/92679/2/KARYA%20ILMIAH%2010.pdf
http://repository.unair.ac.id/92679/3/10%20Mapping%20Customers_%20A%20Case%20Study%20of%20a%20University%20Hospital%20in%20Indonesia.pdf
http://repository.unair.ac.id/92679/
https://www.ijphrd.com

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