Measuring customer profitability through time-driven activity-based costing: a case study at hotel x Jogjakarta
Travelling intensity has been higher in the past few years making hospitality industry must be ready to provide the best service at optimum prices to customers who purchase and enjoy the services. Hotel as one of the accommodation service providers should be able to allocate resources accurately acc...
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Main Authors: | Garry Billy Ardiansyah, Bambang Tjahjadi, Noorlailie Soewarno |
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Format: | Article PeerReviewed |
Language: | English Indonesian English |
Published: |
EDP Sciences
2017
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Subjects: | |
Online Access: | http://repository.unair.ac.id/94657/1/Bambang%20Tjahjadi_Karya%20Ilmiah%204.pdf http://repository.unair.ac.id/94657/2/Bambang%20Tjahjadi_Lembar%20Peer%20Review004.pdf http://repository.unair.ac.id/94657/3/Bambang%20Tjahjadi_Similarity04-Measuring%20customer%20profitability%20......pdf http://repository.unair.ac.id/94657/ https://www.shs-conferences.org/articles/shsconf/abs/2017/02/contents/contents.html https://doi.org/10.1051/shsconf/20173408004 |
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Institution: | Universitas Airlangga |
Language: | English Indonesian English |
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