Analisis Pengaruh Kepuasan Pelanggan, Citra Perusahaan dan Kepercayaan pada Loyalitas Pelanggan Taksi Express di Jakarta
Today, the growth of a taxi services is significantly increasing in major cities, especially in Jakarta, which is characterized by increased number of taxis and companies engaged in taxi service. The number of taxi companies operating in Jakarta varies inversely with the least choice of brands which...
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Main Authors: | , |
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Format: | Theses and Dissertations NonPeerReviewed |
Published: |
[Yogyakarta] : Universitas Gadjah Mada
2013
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Subjects: | |
Online Access: | https://repository.ugm.ac.id/118283/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=58227 |
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Institution: | Universitas Gadjah Mada |