KINERJA SUMBER DAYA MANUSIA DALAMMELAYANI PENGGUNA DENGAN TOTAL QUALITY MANAJEMEN (TQM) METODE 14 DEMING DI UPT PERPUSTAKAAN PUSAT UNDIP
The objectives of this research are to find out the performance of Human Resources (HR) in user services with the concept of Total Quality Management (TQM) of 14 Deming�s methods at Diponegoro University Library. This research used a qualitative approach. This research is a descriptive study. Meth...
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| Main Authors: | , |
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| Format: | Theses and Dissertations NonPeerReviewed |
| Published: |
[Yogyakarta] : Universitas Gadjah Mada
2013
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| Subjects: | |
| Online Access: | https://repository.ugm.ac.id/120627/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=60665 |
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| Institution: | Universitas Gadjah Mada |