KINERJA SUMBER DAYA MANUSIA DALAMMELAYANI PENGGUNA DENGAN TOTAL QUALITY MANAJEMEN (TQM) METODE 14 DEMING DI UPT PERPUSTAKAAN PUSAT UNDIP

KINERJA SUMBER DAYA MANUSIA DALAMMELAYANI PENGGUNA DENGAN TOTAL QUALITY MANAJEMEN (TQM) METODE 14 DEMING DI UPT PERPUSTAKAAN PUSAT UNDIP

The objectives of this research are to find out the performance of Human Resources (HR) in user services with the concept of Total Quality Management (TQM) of 14 Deming�s methods at Diponegoro University Library. This research used a qualitative approach. This research is a descriptive study. Meth...

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Bibliographic Details
Main Authors: , YUNI NURJANAH, , Prof. Dr. Mudiyono
Format: Theses and Dissertations NonPeerReviewed
Published: [Yogyakarta] : Universitas Gadjah Mada 2013
Subjects:
ETD
Online Access:https://repository.ugm.ac.id/120627/
http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=60665
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Institution: Universitas Gadjah Mada

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