STANDAR RANGKAIAN PELAYANAN MENU ALA CARTE DI HOTEL ROYAL AMBARRUKMO YOGYAKARTA
A service become an important things in terms hotel image development especially a star-hotel. So far the hotel is not only for stay but for meeting activity beside to enjoy food and beverage available in hotel restaurant area. Each hotel has a different sequence of service a�la carte but still ba...
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Main Authors: | , |
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Format: | Theses and Dissertations NonPeerReviewed |
Published: |
[Yogyakarta] : Universitas Gadjah Mada
2014
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Subjects: | |
Online Access: | https://repository.ugm.ac.id/132827/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=73370 |
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Institution: | Universitas Gadjah Mada |
Summary: | A service become an important things in terms hotel image development
especially a star-hotel. So far the hotel is not only for stay but for meeting activity
beside to enjoy food and beverage available in hotel restaurant area. Each hotel
has a different sequence of service a�la carte but still based on standart.
The common standart itself is a way to get maximum result amd in order
to invite every guest back to the hotel. This study intends to analyee Food and
Beverage Departement�s service procedure in Royal Ambarrukmo Yogyakarta
Hotel. It�s method was done by discussing sequence of service procedure and
asking about guest�s opinion.
The result of this study shows that The Royal restaurant�s sequence of
service procedure has meet the standart in order to serve the guest. It can be seen
from positive comments that the guest gave to us. |
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