Analisis Postur Kerja pada Customer Service Officer (CSO) di Contact Center PLN 123 Mampang dengan Metode Rapid Office Strain Assessment (ROSA) dan Quick Exposure Checklist (QEC)
Penggunaan komputer memiliki peran yang sangat besar pada pekerjaan di perusahaan, salah satunya membantu pekerjaan yang dilakukan di sebuah Contact Center. PT PLN (Persero) menyediakan jasa Contact Center terpadu bagi penggunanya untuk melakukan pengaduan atau mendapatkan informasi seputar layanan...
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| Main Authors: | , |
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| Format: | Conference or Workshop Item NonPeerReviewed |
| Language: | English |
| Published: |
2021
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| Subjects: | |
| Online Access: | https://repository.ugm.ac.id/277093/1/Sheila%20Karunia%20Dewi_Analisis%20Postur%20Kerja%20pada%20Customer%20Service%20Officer%20%28CSO%29%20di%20Contact%20Center%20PLN%20123%20Mampang%20dengan%20Metode%20Rapid%20Office%20Strain%20Assessment%20%28ROSA%29%20dan%20Quick%20Exposure%20Checklist%20%28QEC%29.pdf https://repository.ugm.ac.id/277093/ |
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| Institution: | Universitas Gadjah Mada |
| Language: | English |
Internet
https://repository.ugm.ac.id/277093/1/Sheila%20Karunia%20Dewi_Analisis%20Postur%20Kerja%20pada%20Customer%20Service%20Officer%20%28CSO%29%20di%20Contact%20Center%20PLN%20123%20Mampang%20dengan%20Metode%20Rapid%20Office%20Strain%20Assessment%20%28ROSA%29%20dan%20Quick%20Exposure%20Checklist%20%28QEC%29.pdfhttps://repository.ugm.ac.id/277093/