Total Quality Management / Norasikin Hussin and Nornikmah Jamaludin

Total Quality Management / Norasikin Hussin and Nornikmah Jamaludin

TQM is a technique used by manufacturing and service organizations to meet or exceed the expectations of the customer. There are three key philosophies in this approach. One is a never-ending push to improve, which is referred to as Kaizen; the second is the involvement of everyone in the organizati...

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Bibliographic Details
Main Authors: Hussin, Norasikin, Jamaludin, Nornikmah
Format: Student Project
Language:English
Published: 2003
Subjects:
HD Industries. Land use. Labor
Management. Industrial Management
Knowledge management. Organizational learning
Malaysia
Total quality management. Benchmarking
Online Access:https://ir.uitm.edu.my/id/eprint/50528/1/50528.PDF
https://ir.uitm.edu.my/id/eprint/50528/
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Institution: Universiti Teknologi Mara
Language: English

Internet

https://ir.uitm.edu.my/id/eprint/50528/1/50528.PDF
https://ir.uitm.edu.my/id/eprint/50528/

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