The relationship between work-life balance and employees retention among employees at Kuching Immigration Department of Malaysia Sarawak/ Edryna Edward Toni

• Main Author: Edward Toni, Edryna
• Format: Student Project
• Language: English
• Published: 2019
• Subjects: Indexes (General); Surveys. Sampling. Statistical survey methodology; Organization; Work and family; Retention of employees
• Online Access: https://ir.uitm.edu.my/id/eprint/64837/1/64837.pdf; https://ir.uitm.edu.my/id/eprint/64837/
• Institution: Universiti Teknologi Mara

The main purpose of the study was to investigate the relationship between work-life balance factors and employee retention at Kuching Immigration Department of Malaysia, Sarawak. Convenience sampling technique would use on the employees where subjects are selected because of their convenient accessibility and proximity to the researcher. This study used a conceptual framework adopted from Azman, Ghani, Hashim and Sabri(2016). The data were collected through the distribution of questionnaires among employees. A total of 104 employees of the population were selected from three departments namely, Administration Department, Passport Department, and Visa and Pass and Permit Department. The sample size was 80 employees. The study discovered that there is a negative relationship between work-life balance factors and employee retention. The result shows that the flexible working schedule variables have negative, small but significant relationship towards employee retention r=-.295, n=80, p>0.01. For job burnout variable, the result shows the negative and large relationship between job burnout and employee retention r=-.655, n=80, p>0.01. For job sharing variable, the result shows that there is a negative and medium relationship between job sharing and employee retention r=-3.48, n=80, p>0.01. The finding of this study would assist and provide additional information to the researcher, organization and future researcher. These findings also revealed that the organization should create flexible work schedule and offering the employees to do job sharing among themselves. Although this study is a replication from previous studies, it presented different findings from the perspective of government servant at Kuching Immigration Department of Malaysia, Sarawak which is valuable to the existing body of knowledge.