Spoken dicourse analysis of telephone service encounters in a hotel

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Bibliographic Details
Main Author: Ting, Sing Yea
Format: Final Year Project Report
Language:English
Published: University Malaysia Sarawak, UNIMAS. 2008
Subjects:
Online Access:http://ir.unimas.my/id/eprint/4187/7/ting%20sing%20yeafull.pdf
http://ir.unimas.my/id/eprint/4187/
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Institution: Universiti Malaysia Sarawak
Language: English
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