Spoken dicourse analysis of telephone service encounters in a hotel

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Bibliographic Details
Main Author:	Ting, Sing Yea
Format:	Final Year Project Report
Language:	English
Published:	University Malaysia Sarawak, UNIMAS. 2008
Subjects:	L Education (General) PE English
Online Access:	http://ir.unimas.my/id/eprint/4187/7/ting%20sing%20yeafull.pdf http://ir.unimas.my/id/eprint/4187/
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Institution:	Universiti Malaysia Sarawak
Language:	English

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