Spoken dicourse analysis of telephone service encounters in a hotel
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| Main Author: | |
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| Format: | Final Year Project Report |
| Language: | English |
| Published: |
University Malaysia Sarawak, UNIMAS.
2008
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| Subjects: | |
| Online Access: | http://ir.unimas.my/id/eprint/4187/7/ting%20sing%20yeafull.pdf http://ir.unimas.my/id/eprint/4187/ |
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| Institution: | Universiti Malaysia Sarawak |
| Language: | English |