A review in E-government service quality measurement
Governments are responsible for providing services to the public easily, efficiently, therefore they introduced electronic government as a way to minimize costs, enhance services, save time and augment performance and efficacy in the public sector. E-service Quality is one of the critical issues in...
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| Main Authors: | , , , |
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| Other Authors: | |
| Format: | Review |
| Published: |
Institute of Advanced Engineering and Science
2023
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| Institution: | Universiti Tenaga Nasional |