Combining ITIL, COBIT and ISO/IEC 27002 in order to design a comprehensive IT framework in organizations

• Main Authors: Sahibudin, Shamsul, Sharifi, Mohammad, Ayat, Masarat
• Format: Book Section
• Published: IEEE 2008
• Subjects: QA75 Electronic computers. Computer science
• Online Access: http://eprints.utm.my/id/eprint/12514/; http://dx.doi.org/10.1109/AMS.2008.145
• Institution: Universiti Teknologi Malaysia

Several frameworks, tools and standards have been included in IT management systems, in organizations. However, on their own, they are not comprehensive enough to serve as efficient IT management system. This paper reviews two established frameworks, i.e. ITIL, COBIT and a standard, ISO/IEC 27002 fo...