CMDB implementation approaches and considerations in SME/SITU's companies
ITIL (Information Technology Infrastructure Library) is the most widely used IT framework in organizations. This de-facto standard is a servicebased IT-framework that aims to improve the quality of organizational services. The Core of this framework is configuration management that includes Configur...
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| Main Authors: | , , , |
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| Format: | Book Section |
| Published: |
Institute of Electrical and Electronics Engineers
2009
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| Subjects: | |
| Online Access: | http://eprints.utm.my/id/eprint/13260/ http://dx.doi.org/10.1109/AMS.2009.113 |
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| Institution: | Universiti Teknologi Malaysia |