Quality of e-government service
Quality is a necessary attribute for online government services. The concept of e-government service quality is rapidly emerging as an issue in the successful transfer of public information and administrative services online, both now and for the future. E-government service quality is gaining inter...
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Main Authors: | , , |
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Format: | Conference or Workshop Item |
Published: |
2011
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Subjects: | |
Online Access: | http://eprints.utp.edu.my/6824/1/e-GV_Q_%28the_final_verion%29.doc http://eprints.utp.edu.my/6824/ |
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Institution: | Universiti Teknologi Petronas |