Quality of e-government service

Quality is a necessary attribute for online government services. The concept of e-government service quality is rapidly emerging as an issue in the successful transfer of public information and administrative services online, both now and for the future. E-government service quality is gaining inter...

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Bibliographic Details
Main Authors: Alanezi, M.A, Mahmood, Ahmad Kamil, Basri, Shuib
Format: Conference or Workshop Item
Published: 2011
Subjects:
Online Access:http://eprints.utp.edu.my/6824/1/e-GV_Q_%28the_final_verion%29.doc
http://eprints.utp.edu.my/6824/
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Institution: Universiti Teknologi Petronas