Factor that influence public satisfaction on towards local government services: An empirical study in Majlis Daerah Kubang Pasu (MDKP)
This paper aims to identify the factors that influence public satisfaction towards Majlis Daerah Kubang Pasu (MDKP) services. The study was held among the residents that reside within MDKP territory. The population size of this research is among 220,700 residents that live in 21 sub-districts under...
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Main Author: | |
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Format: | Thesis |
Language: | English English |
Published: |
2015
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Online Access: | http://etd.uum.edu.my/5259/ |
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Institution: | Universiti Utara Malaysia |
Language: | English English |