Information and communication technology architecture models for the service level management

Supporting business processes through knowledge management technologies is one of the key factors in the today’s industry.Different business processes and the potentials of supporting them need knowledge management measures.We illustrate the applicability and possibilities of knowledge management i...

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Bibliographic Details
Main Authors: Holland, Alexander, Fathi, Madjid
Format: Conference or Workshop Item
Language:English
Published: 2006
Subjects:
Online Access:http://repo.uum.edu.my/11434/1/9.pdf
http://repo.uum.edu.my/11434/
http://www.kmice.cms.net.my/
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Institution: Universiti Utara Malaysia
Language: English