Measurement of organizational citizenship behaviour; reliability and validity in Sri Lankan context

• Main Authors: Janadari, M. P. N., Sri Ramalu, Subramaniam, Chuah, Chin Wei
• Format: Article
• Language: English
• Published: Department of Human Resource Management, University of Kelaniya 2018
• Subjects: HD28 Management. Industrial Management
• Online Access: http://repo.uum.edu.my/25559/1/KJHRM%2013%201%202018%201%209.pdf; http://repo.uum.edu.my/25559/; http://doi.org/10.4038/kjhrm.v13i1.45
• Institution: Universiti Utara Malaysia

This paper investigates the goodness of the measure of organizational citizenship behaviour in terms of reliability and validity. Organizational Citizenship Behaviour considers as the extra role or voluntary behaviour not directly or explicitly recognized by the formal reward system, and that in the...