Examining food wastage, cash handling and cost control practices: the case of food and beverage outlets in Malaysia

Background: The food and beverage industry in Malaysia is foreseen to have a bright future as increasing new comers emerge in the market. As competition is getting intense, there is a growing need to understand how food and beverage outlets make profits through an important aspect, but seldom negle...

Full description

Saved in:
Bibliographic Details
Main Authors: Zainol, Noor Azimin, Ahmad, Rozila, Rashid Radha, Jasmine Zea Raziah Radha, Ideris, Muhammad Shah Kamal
Format: Article
Language:English
Published: RMP Publications 2017
Subjects:
Online Access:http://repo.uum.edu.my/26619/1/IJBM%201%202%202018%20182%20188.pdf
http://repo.uum.edu.my/26619/
http://doi.org/10.26666/rmp.ijbm.2017.2.28
Tags: Add Tag
No Tags, Be the first to tag this record!
Institution: Universiti Utara Malaysia
Language: English
id my.uum.repo.26619
record_format eprints
spelling my.uum.repo.266192019-12-02T07:47:55Z http://repo.uum.edu.my/26619/ Examining food wastage, cash handling and cost control practices: the case of food and beverage outlets in Malaysia Zainol, Noor Azimin Ahmad, Rozila Rashid Radha, Jasmine Zea Raziah Radha Ideris, Muhammad Shah Kamal HD28 Management. Industrial Management Background: The food and beverage industry in Malaysia is foreseen to have a bright future as increasing new comers emerge in the market. As competition is getting intense, there is a growing need to understand how food and beverage outlets make profits through an important aspect, but seldom neglected academically, which is cost control measures. Objective: This paper addresses one business strategy to making profit that is by minimising costs, via imposing cost control measures through daily operations. In particular, issues regarding controlling of food and beverage costs are the prime concern in the paper. Little research has been done in understanding cost control issues, particularly in the case of food and beverage outlets in Malaysia hence, an exploratory study is deemed feasible to investigate cost control measures being practiced in their daily operations. What are cost control practices being applied needs exploration whilst other areas that need further investigation includes food wastage and cash handling procedures. Qualitative approach via semi structured interview protocols are being conducted on 30 foodservice outlet managers around the northern part of Malaysia. Results: The findings revealed that the majority of managers acknowledge that there were awareness on cost control measures in their daily operations however these are based on the routine experience of running their operations. The implementation of control procedures are still unbalanced and require improvements. Conclusion: This exploratory study has surfaced the need to cultivate the correct application of cost control measures in food and beverage outlets’ operations in order to remain competitive in the business. RMP Publications 2017 Article PeerReviewed application/pdf en http://repo.uum.edu.my/26619/1/IJBM%201%202%202018%20182%20188.pdf Zainol, Noor Azimin and Ahmad, Rozila and Rashid Radha, Jasmine Zea Raziah Radha and Ideris, Muhammad Shah Kamal (2017) Examining food wastage, cash handling and cost control practices: the case of food and beverage outlets in Malaysia. International Journal of Business and Management, 1 (2). pp. 182-188. ISSN 25903721 http://doi.org/10.26666/rmp.ijbm.2017.2.28 doi:10.26666/rmp.ijbm.2017.2.28
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutional Repository
url_provider http://repo.uum.edu.my/
language English
topic HD28 Management. Industrial Management
spellingShingle HD28 Management. Industrial Management
Zainol, Noor Azimin
Ahmad, Rozila
Rashid Radha, Jasmine Zea Raziah Radha
Ideris, Muhammad Shah Kamal
Examining food wastage, cash handling and cost control practices: the case of food and beverage outlets in Malaysia
description Background: The food and beverage industry in Malaysia is foreseen to have a bright future as increasing new comers emerge in the market. As competition is getting intense, there is a growing need to understand how food and beverage outlets make profits through an important aspect, but seldom neglected academically, which is cost control measures. Objective: This paper addresses one business strategy to making profit that is by minimising costs, via imposing cost control measures through daily operations. In particular, issues regarding controlling of food and beverage costs are the prime concern in the paper. Little research has been done in understanding cost control issues, particularly in the case of food and beverage outlets in Malaysia hence, an exploratory study is deemed feasible to investigate cost control measures being practiced in their daily operations. What are cost control practices being applied needs exploration whilst other areas that need further investigation includes food wastage and cash handling procedures. Qualitative approach via semi structured interview protocols are being conducted on 30 foodservice outlet managers around the northern part of Malaysia. Results: The findings revealed that the majority of managers acknowledge that there were awareness on cost control measures in their daily operations however these are based on the routine experience of running their operations. The implementation of control procedures are still unbalanced and require improvements. Conclusion: This exploratory study has surfaced the need to cultivate the correct application of cost control measures in food and beverage outlets’ operations in order to remain competitive in the business.
format Article
author Zainol, Noor Azimin
Ahmad, Rozila
Rashid Radha, Jasmine Zea Raziah Radha
Ideris, Muhammad Shah Kamal
author_facet Zainol, Noor Azimin
Ahmad, Rozila
Rashid Radha, Jasmine Zea Raziah Radha
Ideris, Muhammad Shah Kamal
author_sort Zainol, Noor Azimin
title Examining food wastage, cash handling and cost control practices: the case of food and beverage outlets in Malaysia
title_short Examining food wastage, cash handling and cost control practices: the case of food and beverage outlets in Malaysia
title_full Examining food wastage, cash handling and cost control practices: the case of food and beverage outlets in Malaysia
title_fullStr Examining food wastage, cash handling and cost control practices: the case of food and beverage outlets in Malaysia
title_full_unstemmed Examining food wastage, cash handling and cost control practices: the case of food and beverage outlets in Malaysia
title_sort examining food wastage, cash handling and cost control practices: the case of food and beverage outlets in malaysia
publisher RMP Publications
publishDate 2017
url http://repo.uum.edu.my/26619/1/IJBM%201%202%202018%20182%20188.pdf
http://repo.uum.edu.my/26619/
http://doi.org/10.26666/rmp.ijbm.2017.2.28
_version_ 1651870669022953472