Factors Affecting Customer Loyalty to Retailers: The Case of Vinmart+ Chain Store in Hanoi

The study aims to assess factors affecting customer loyalty to convenience store. The study was conducted with the participation of Hanoi consumers to the Vinmart+ chain store that is a domestic convenience chain store newly involved in the retail market of Vietnam from 2014 but has created a posit...

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主要作者: Nguyen, Thi Quynh Minh
其他作者: Dao, Tung
格式: Theses and Dissertations
語言:English
出版: Khoa Quốc tế, ĐHQGHN 2020
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在線閱讀:http://repository.vnu.edu.vn/handle/VNU_123/89590
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機構: Vietnam National University, Hanoi
語言: English