Factors Affecting Customer Loyalty to Retailers: The Case of Vinmart+ Chain Store in Hanoi

The study aims to assess factors affecting customer loyalty to convenience store. The study was conducted with the participation of Hanoi consumers to the Vinmart+ chain store that is a domestic convenience chain store newly involved in the retail market of Vietnam from 2014 but has created a posit...

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Main Author: Nguyen, Thi Quynh Minh
Other Authors: Dao, Tung
Format: Theses and Dissertations
Language:English
Published: Khoa Quốc tế, ĐHQGHN 2020
Subjects:
Online Access:http://repository.vnu.edu.vn/handle/VNU_123/89590
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Institution: Vietnam National University, Hanoi
Language: English
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spelling oai:112.137.131.14:VNU_123-895902020-08-24T06:59:37Z Factors Affecting Customer Loyalty to Retailers: The Case of Vinmart+ Chain Store in Hanoi Nguyen, Thi Quynh Minh Dao, Tung Lin, Wen-Zhung Khoa Quốc tế, ĐHQGHN Customer Loyalty Chain Store Vinmart+ Retailing The study aims to assess factors affecting customer loyalty to convenience store. The study was conducted with the participation of Hanoi consumers to the Vinmart+ chain store that is a domestic convenience chain store newly involved in the retail market of Vietnam from 2014 but has created a positive image and has been clearly positioned in the customers’ mind. 2020-08-24T06:59:37Z 2020-08-24T06:59:37Z 2018 Thesis Nguyen, T. Q. M. (2018). Factors Affecting Customer Loyalty to Retailers: The Case of Vinmart+ Chain Store in Hanoi. Luận văn thạc sỹ, Đại học Quốc gia Hà Nội, Việt Nam http://repository.vnu.edu.vn/handle/VNU_123/89590 en application/pdf Khoa Quốc tế, ĐHQGHN
institution Vietnam National University, Hanoi
building VNU Library & Information Center
country Vietnam
collection VNU Digital Repository
language English
topic Customer Loyalty
Chain Store
Vinmart+
Retailing
spellingShingle Customer Loyalty
Chain Store
Vinmart+
Retailing
Nguyen, Thi Quynh Minh
Factors Affecting Customer Loyalty to Retailers: The Case of Vinmart+ Chain Store in Hanoi
description The study aims to assess factors affecting customer loyalty to convenience store. The study was conducted with the participation of Hanoi consumers to the Vinmart+ chain store that is a domestic convenience chain store newly involved in the retail market of Vietnam from 2014 but has created a positive image and has been clearly positioned in the customers’ mind.
author2 Dao, Tung
author_facet Dao, Tung
Nguyen, Thi Quynh Minh
format Theses and Dissertations
author Nguyen, Thi Quynh Minh
author_sort Nguyen, Thi Quynh Minh
title Factors Affecting Customer Loyalty to Retailers: The Case of Vinmart+ Chain Store in Hanoi
title_short Factors Affecting Customer Loyalty to Retailers: The Case of Vinmart+ Chain Store in Hanoi
title_full Factors Affecting Customer Loyalty to Retailers: The Case of Vinmart+ Chain Store in Hanoi
title_fullStr Factors Affecting Customer Loyalty to Retailers: The Case of Vinmart+ Chain Store in Hanoi
title_full_unstemmed Factors Affecting Customer Loyalty to Retailers: The Case of Vinmart+ Chain Store in Hanoi
title_sort factors affecting customer loyalty to retailers: the case of vinmart+ chain store in hanoi
publisher Khoa Quốc tế, ĐHQGHN
publishDate 2020
url http://repository.vnu.edu.vn/handle/VNU_123/89590
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