Managing the cultural diversity in the workplace In the hospitality industry

The dissertation investigates cultural diversity in the hospitality management. The purpose of this paper is to present effective ways to improve cultural diversity in a workplace by analyzing the opportunities and problems of cultural diversity, investigating the current status of the cultural dive...

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Bibliographic Details
Main Author: Tran, Khanh Ngoc
Other Authors: Anh Mai
Format: Final Year Project
Language:Vietnamese
Published: 2020
Subjects:
Online Access:http://repository.vnu.edu.vn/handle/VNU_123/98128
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Institution: Vietnam National University, Hanoi
Language: Vietnamese
Description
Summary:The dissertation investigates cultural diversity in the hospitality management. The purpose of this paper is to present effective ways to improve cultural diversity in a workplace by analyzing the opportunities and problems of cultural diversity, investigating the current status of the cultural diversity management, and exploring solutions feasible in managing cultural-diversity issues. This study was commissioned by four International five-star hotels in Hanoi as InterContinental Hanoi Westlake andSheraton Hanoi Hotel, Sofitel Plaza Hanoi, and Hotel Pullman Hanoi.