Staying to leave: The organizational commitment and turnover intention of call center agents from Metro Manila and Cebu City

Over the years, the BPO in the Philippines has grown exponentially, fuelled primarily by strong global demands with an increased recognition of its potential to pave the way for better business performance a t significantly lower cost, while maintaining focus on their company core competencies. Spec...

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Bibliographic Details
Main Authors: Carranza, Caress, Franco, Katrina, Mendoza, Diana
Format: text
Language:English
Published: Animo Repository 2011
Subjects:
Online Access:https://animorepository.dlsu.edu.ph/etd_bachelors/11235
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Institution: De La Salle University
Language: English
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