Staying to leave: The organizational commitment and turnover intention of call center agents from Metro Manila and Cebu City
Over the years, the BPO in the Philippines has grown exponentially, fuelled primarily by strong global demands with an increased recognition of its potential to pave the way for better business performance a t significantly lower cost, while maintaining focus on their company core competencies. Spec...
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| Main Authors: | , , |
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| Format: | text |
| Language: | English |
| Published: |
Animo Repository
2011
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| Subjects: | |
| Online Access: | https://animorepository.dlsu.edu.ph/etd_bachelors/11235 |
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| Institution: | De La Salle University |
| Language: | English |