A workstation analysis of the call center agents of premier BPO
The Call Center Industry is currently one of the fastest growing industries in the Philippines. A call center is a customer-centered business that handles different types of customer-centered functions. These functions include marketing, selling and servicing which are done through the use of differ...
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| Main Authors: | , , |
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| Format: | text |
| Language: | English |
| Published: |
Animo Repository
2014
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| Subjects: | |
| Online Access: | https://animorepository.dlsu.edu.ph/etd_bachelors/11439 |
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| Institution: | De La Salle University |
| Language: | English |