Training needs analysis of Great Pacific Life Assurance Corporation's policy holders servicing operations division

• Main Authors: Caraig, Dana Hazel C., Gianan, Jilian M., Madamba, Maria Bernadine H., Sison, Kathleen Joy S., Vito, Clarissa Marie B.
• Format: text
• Language: English
• Published: Animo Repository 2010
• Subjects: Employees > Training of; Employees > Training of > Evaluation; Organizational learning
• Online Access: https://animorepository.dlsu.edu.ph/etd_bachelors/14487
• Institution: De La Salle University

The study focuses on the training needs of Grepalife's (Great Pacific Life Assurance Corporation) employees under the Policyholders Servicing Operations (PSO) division. To properly determine the training needs of the division, a training needs analysis (TNA) is employed. Data are required throu...