Employee motivation: An important predictor to employee turnover?

• Main Authors: Chan, John Rafael H., Lakhmani, Srishti S., Lee, Jungbae, Macalino, Chari Jessica A.
• Format: text
• Language: English
• Published: Animo Repository 2012
• Subjects: Business Administration, Management, and Operations
• Online Access: https://animorepository.dlsu.edu.ph/etd_bachelors/17844
• Institution: De La Salle University

The call center industry is a becoming industry here in the Philippines. The corporations main sources is human capital which this country is rich in unemployed English speaking workings. However, one of the pressing problems human resource management of a BPO company faces are the high turnover rat...