Age-differentiated characteristics in managerial work: A comparative study of older and younger managers in a banking institution

• Main Authors: Joson, Geraldine Tracy U., Navoa, Sarah Elizabeth T., Serrano, Miguel Carlos V.
• Format: text
• Language: English
• Published: Animo Repository 2008
• Subjects: Social and Behavioral Sciences
• Online Access: https://animorepository.dlsu.edu.ph/etd_bachelors/17888
• Institution: De La Salle University

The study is about the comparison of age-differentiated characteristics between older and the younger bank branch managers in terms of perception of managerial roles and work-related behaviors. Using an interview guide, the study conducted in-depth interviews to gather qualitative data from the managers who are divided by their age group. Older managers who were involved in this study belonged to the 55 and above years of age while the younger managers who were involved belonged to the 40 and below years of age. A total sample of 24 subjects was interviewed, 12 older and 12 younger managers, with the data gathered analyzed through content analysis. Cross tabulations of data of older and younger managers was done to explicitly show how the two age groups have age-differentiated characteristics starting with their view of work. Older managers view work as important because it enhances their personal worth, while for the younger managers, work is to provide them with financial rewards. Work values also had a significant difference. Older managers tend to be more loyal to the company while younger managers tend to be individualistic. Work life balance varied with the manager's difficulties. Older managers have an imbalance on family time because of work while younger managers have an imbalance on work time because of family concerns. The study also reveals that perceptions on managerial roles differ. Older managers are more client oriented while younger managers are market oriented. In work-related behavior, younger managers are more socially linked with clients in leisure time. Leaves are only availed when needed by both age groups, and in terms of technology usage, both do not have any major difficulty. The interpersonal relationships also differ as older managers are customer oriented while younger managers are colleague oriented. The data revealed that age differentiated characteristics contributes differences in the managers' perception of managerial roles and work related behavior.