Validation of SERVQUAL model as an effective tool for assessing life insurance in Metro Manila
There have been few studies made in the insurance industry of the Philippines, particularly in the quality of life insurance in the country. The reason for this is that insurance has not been fully embraced by the majority of Filipinos since the image of the industry is tarnished by the reputation o...
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| Main Authors: | , , |
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| Format: | text |
| Language: | English |
| Published: |
Animo Repository
2012
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| Subjects: | |
| Online Access: | https://animorepository.dlsu.edu.ph/etd_bachelors/18330 |
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| Institution: | De La Salle University |
| Language: | English |