Service quality measurement of Master in Management programs of private schools in Jakarta

The major objective of this study is to establish service measurements that will assist in the formulation of operations strategies for Master in Management programs of private schools, in Jakarta. This was achieved by identifying factors which determine customers' perceptions of service qualit...

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Bibliographic Details
Main Author: Martono, Besar Agung
Format: text
Language:English
Published: Animo Repository 2004
Subjects:
Online Access:https://animorepository.dlsu.edu.ph/etd_doctoral/20
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Institution: De La Salle University
Language: English
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