The development of an assessment model for determining the level of total quality management (TQM) adoption in large Philippine manufacturing companies: An exploratory study
This research is a study of Total Quality Management (TQM) diagnostics focused on the identification and quantification of the key indicators of TQM.Through concept mapping, TQM factors were derived which formed the basis for designing and developing TQM indicators with the end-in-view of characteri...
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| Format: | text |
| Language: | English |
| Published: |
Animo Repository
2001
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| Subjects: | |
| Online Access: | https://animorepository.dlsu.edu.ph/etd_doctoral/886 |
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| Institution: | De La Salle University |
| Language: | English |