Integrating emotional quality & perception quality in service assessment: A case study on Philippine Food Services
The study of affect, cognition, and conation involved in consumer service experiences is promoted investigating the role of customer perception and emotion in food service consumption. Affect and perception are found to be significant factors that influence an individuals behavioural intention as mo...
محفوظ في:
| المؤلف الرئيسي: | |
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| التنسيق: | text |
| اللغة: | English |
| منشور في: |
Animo Repository
2011
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| الوصول للمادة أونلاين: | https://animorepository.dlsu.edu.ph/etd_masteral/4091 |
| الوسوم: |
إضافة وسم
لا توجد وسوم, كن أول من يضع وسما على هذه التسجيلة!
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| المؤسسة: | De La Salle University |
| اللغة: | English |