Change management in customer service
Business organization today in any industry are facing accelerating changes in various areas which include globalization of markets, more sophisticated and high technology, and better educated and more demanding customers. Because of these increasing changes, the competition between market players b...
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| Format: | text |
| Language: | English |
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Animo Repository
1998
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| Subjects: | |
| Online Access: | https://animorepository.dlsu.edu.ph/etd_masteral/2226 |
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| Institution: | De La Salle University |
| Language: | English |